FAQ
Frequently asked questions about Daisy Link.
How do I activate my gallery?
Scan the QR code on your physical product or visit the link on your card. Enter the activation code printed on your product and your email address — we'll send you a confirmation email to claim your gallery.
How do I share my gallery link?
On your gallery management page, click the share icon (top-right of the page header) to see your public gallery URL and QR code. Copy the link or download the QR code to share with family and friends.
How do I set or remove a password?
Open your gallery in the management portal and click the security icon in the sidebar. You can set a password so only people you share it with can view the photos. To remove it, click 'Remove password'.
What if I lose my management link?
Visit your gallery's public page and click 'Recover link'. Enter the email address you used to activate the gallery and we'll email you a fresh management link.
How do I upload and reorder photos?
In the gallery management portal, drag and drop photos onto the upload area (or click to browse). To reorder, drag photos into the order you want — the order is saved automatically.
How much storage do I get?
Each gallery product comes with 1 GB of storage by default — enough for hundreds of high-quality photos. Your current usage is shown as a storage bar on your management dashboard.
How do I contact support?
Use the 'Contact us' link in the footer at the bottom of this page. We'll get back to you as soon as we can.
What is Daisy Link, exactly?
Daisy Link turns physical keepsakes — acrylic and wood photo products — into a living web gallery. Scan the QR code printed on your product, activate it with the code that came with it, and your photos live at a link you can share with anyone.
Is my gallery private — who can see my photos?
Only people you share your gallery link with can view it. If you want an extra layer of protection, you can set a password from the security icon in your management portal — see 'How do I set or remove a password?' above.
Can I download my original, full-resolution photos?
Yes — your originals are stored alongside the display and thumbnail versions. Full download support is part of the gallery experience, so you always have a copy beyond the physical product.
What happens if I never activate my product — does the code expire?
Your activation code doesn't expire on its own. Your gallery simply stays inactive until you activate it with your email address, whenever you're ready.
How do you protect my data, and who do I contact about it?
We collect only what's needed to run your gallery — your email and the photos you upload. Our Data Protection Officer can be reached at support@daisylink.app for any question about your data, including access, correction, or deletion requests. See our Privacy policy for the full details.
How long will my gallery be hosted, and what's your refund policy?
Your gallery is included with your product and hosted for as long as Daisy Link operates — no subscription required, and your photos are never deleted by us. Not satisfied with your product? You can return it within 7 days of delivery for a refund. See our Terms of service for the full guarantee and hosting terms.